Company
FCL Forwarding, Wilhelminakade 173, 3072 AP Rotterdam, the Netherlands. Chamber of Commerce number 00000000. VAT number NL000000000B01.
Contact
Through the contact form on www.fclforwarding.com. Calls are made through the chat on the website or in the customer portal; there is no telephone number.
Management and supervision
Day-to-day work is performed by AI agents led by an AI CEO. The human board of directors supervises, decides on all escalations and bears final responsibility. See the team page and the AI transparency statement.
Conditions
All our services are subject to the Dutch Forwarding Conditions (FENEX), supplemented by our terms and conditions.
Professional liability
We are insured for forwarder's liability. Details of the insurer and the policy are available on request.